How It Works — Source Energy Group
Simple & Transparent

How It Works

From your first conversation to year 25 of savings — here's exactly what the process looks like when you work with Source Energy Group.

The Process

Five Steps From Inquiry to Savings

Most homeowners are generating solar power within 3–4 weeks of their first conversation with us.

1
20–30 minutes

Free Energy Audit

We start by understanding your home — not by quoting you a system. A member of our local Queensland team contacts you to schedule a free energy audit. This is a genuine conversation about your household, your usage patterns, and your goals.

We review your last 12 months of electricity bills
We assess your roof orientation, shading, and available space
We identify your peak usage windows and grid tariff type
No pressure. If solar doesn't suit your home, we'll tell you honestly.
2
1–2 hours

Custom System Design

Based on your audit, our energy design team builds a system specification for YOUR home — not a template. We model the financial return using your actual bill data and Queensland tariff rates, and we show you the exact numbers before you commit to anything.

System sized to match your actual evening load — not a default 6.6kW
Detailed ROI projection: payback period, annual savings, 25-year return
Equipment selected for Australian market support and warranty reliability
$0 upfront finance options outlined where applicable
3
7–14 days

Complete Rebate Processing

Once you approve your design, we begin managing the full paperwork load on your behalf. This is where most customers are genuinely surprised — the rebates are substantial and the paperwork is complex. You don't touch any of it.

STC certificate assignment — typically $1,665–$1,800 for 6.6kW in South East QLD
Cheaper Home Batteries Program registration — ~$300–311 per usable kWh
Grid connection application and approvals managed with your network
All council permits, electrical compliance certificates, and feed-in tariff setup
Total rebate value applied as an upfront reduction to your system cost
4
1–2 days on-site

Professional Installation

Your installation is completed by our own SAA accredited team. Not a subcontractor from a list. Our people — trained, accountable, and representing Source Energy Group directly. Power is only off for 1–2 hours during the grid connection process.

SAA accredited installers — licence SAA: S0429773, QLD ECL: 89770
Full site clean-up and post-installation inspection
System commissioning and live performance test
Full handover walkthrough — we show you exactly how to read your system
5
25 years

Lifelong Partnership

This is where Source Energy Group is fundamentally different. We don't disappear after installation. We monitor your system proactively, follow up annually, and are accessible directly — not through a call centre — for the entire life of your system.

Remote performance monitoring — we flag issues before they cost you money
Australian manufacturer offices — warranties actually get processed
Direct phone access to the same local Queensland team
Annual system review — optimise settings as your household changes

Ready to Start?

Book your free energy audit today. 20–30 minutes. No obligation. Our local Queensland team will analyse YOUR home and show you the exact numbers.

Book Your Free Energy Audit
Zero Obligation 100% Free Local Queensland Team
Real Customers

What Queensland Homeowners Say

Straight from Google. No edits.

“We are delighted with SEG’s recent installation of our new solar system and battery. The entire process was smooth and everyone involved was genuine and professional. The workmanship was also of a high standard.”
Google Review
“Cam came to our house not once but twice to ensure we fully understood the process. Making the decision to go with Source Energy was not hard — it was easy. From signing paperwork to full installation: two weeks.”
Google Review
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