From your first contact to year 25 of your system's life — here is exactly what happens at every stage when you work with Source Energy Group.
Most homeowners are generating solar power within 3–4 weeks of their first conversation with us. Here is the full timeline.
The audit is not a sales pitch. It is a genuine diagnostic of your home's energy situation. A local Source Energy Group team member contacts you — by phone or in person — to understand your household before any system is discussed.
Our energy design team takes your audit data and builds a complete system specification. This is not a template from a product catalogue. Every component is selected based on your specific roof geometry, usage patterns, and financial objectives.
Once you approve your design, we begin managing the full paperwork process. This stage involves more documentation than most homeowners realise — and it is exactly why most people leave money on the table when using companies that don't handle it properly.
Your system is installed by our own SAA accredited team. We don't subcontract to third parties. The same people who designed your system are responsible for its installation — which means accountability stays with us from beginning to end. Power is only off for 1–2 hours during the grid connection.
This is where Source Energy Group is categorically different from every other solar company in Queensland. We monitor your system remotely, follow up proactively, and remain directly accessible to the same local team for the entire life of your installation.
The entire process starts with a free, no-obligation energy audit. Book yours today and we will contact you within 1 business day.
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“We are delighted with SEG’s recent installation of our new solar system and battery. The entire process was smooth and everyone involved was genuine and professional. The workmanship was also of a high standard.”
“Cam came to our house not once but twice to ensure we fully understood the process. Making the decision to go with Source Energy was not hard — it was easy. From signing paperwork to full installation: two weeks.”